Success in business is not only defined by who possesses the most business intelligence, but by also who can best manage it. In this environment, business intelligence knowledge management is an essential skill for remaining competitive.
As knowledge management tools proliferate, it’s important to understand the function business intelligence must play in an organization. Business intelligence knowledge management must enable organizations to be more productive by minimizing the time users spend searching for intelligence. It must access the greatest possible volume of intelligence, but deliver only the most relevant and highly targeted information, filtered for the interests and needs of individual users. It must create synergies with existing information architecture within the organization to provide greater return on previous investments and create a unified business intelligence knowledge management system that integrates information into the user’s daily workflow. Of course, any business intelligence product must hold down costs, or the original goal of remaining competitive will be defeated.