Six Sigma is about PROCESS IMPROVEMENT, emphasizes on the achieving the six-sigma performance and the use of quantitative techniques to measure the actual performance of process
Six Sigma is a methodology to manage process variations causing defects, defined as unacceptable deviation managing from the mean or target; and to systematically work towards variation to eliminate defects
Six Sigma is usually related to the magic number of 3.4 defects per million opportunities
Obtains an efficiency of Process to 99.9997%
Why 6 Sigma?
Six Sigma delivers
higher customer satisfaction
superior profits by dramatically improving every process in an enterprise from financial to operational to production.
Why the Name Six sigma
The figure of six was arrived statistically by looking at the current average maturity of most business enterprises
Sigma is a statistical term that measures process deviation from process mean or target.
Mean is also referred to as average in common language
Six Sigma Terminologies
Six Sigma has some unique terminology associated with it